Latest trends in enterprise mobility
Enterprise mobility has gained a lot of momentum in the past few years and looks like it is here to stay for a long time. The amalgamation of latest trends like enterprise mobility, digital transformation, and cloud computation is going to play a significant role in the coming years. The concept of enterprise mobility is to emphasize on increasing productivity irrespective of the workplace.
Provides employee flexibility which gives them job satisfaction, thereby increasing productivity
Improves operational efficiency
Increases distribution channels
Minimizes cost as companies save their data in the cloud thus saving on IT infrastructure costs
Delivers superior real-time services in the customer-driven market, thereby keeping the expenses in check
Artificial intelligence (AI) has become an integral part of major industries to reduce human task and increase efficiency. It has evolved over time and changed the way businesses run and interact with customers and other stakeholders. According to reports by PWC (PricewaterhouseCoopers), the adoption of AI will contribute to the rise of global GDP by 14% by 2030. There are a lot of trends in a rise within AI like voice-activated assistants (Siri/Google assistant), speech recognition, facial recognition software, gesture-based inputs that have made it easier to connect with business applications and allows users to access information quickly and act on it effectively. Therefore, with AI businesses will augment the use of enterprise mobility solutions to improve business processes and quick customer engagement.
Internet of things (IoT)
The next huge trend adopted by enterprises is IoT. IoT and enterprise mobility can open-up innumerable opportunities for enterprises and the impact of IoT on enterprise mobility. IoT has a huge impact on how businesses take advantage of connected devices. Through IoT, enterprise mobility helps to gather a large amount of data generated by Intelligence Sensors, Connected Machines, Smart Eyeglasses, Wearable Devices, etc. and utilizes this intelligence in business processes and other business requirements. To enable IoT, business houses should make use of Enterprise mobility management (EMM) solution. The EMM solution also assists in troubleshooting device problems and request handling. The conjunction of IoT and enterprise mobility will digitally transform business models, increase employee productivity and help in interacting with various stakeholders in new and innovative ways.
Consumers often use their mobile devices to search for local businesses or services. GPS and advanced search engines help in finding a service that is nearest to the location of the user. It can also be used to deliver location or geography-specific content, for location-based features.
Using cloud storage for important data will increase in the coming years. This is where cloud migration comes into the picture and why a lot of companies are adopting it. Companies have a bulk of data of different nature and with an increase in dependency on mobile technologies, they do not have enough storage for bulk data. Cloud is the best option for storing this bulk data. Cloud migration helps employees to access and store data whenever and wherever they want.
Business houses are leveraging the use of enterprise mobility solutions, which will create more endpoints in the IT landscape. To make their employees mobile, companies will adopt new IoT endpoints, use of peripheral devices and wearables like VR/AR/MR (Virtual reality/ Augmented reality/ Machine reality) devices. Therefore, to control and manage all the endpoints, companies will adopt a unified end-point management approach. This will streamline workflows, minimize errors, increase productivity and secure workplaces.
Chatbots have completely revolutionized the service delivery process and is slowly becoming popular amongst enterprises. Powered by AI, these chatbots can deal with external as well as internal customers. Chatbots also help businesses assign several tasks, such as handling FAQs, customer requests and queries, that require employee interaction. This helps employees to concentrate on more crucial tasks, thereby improving performance and efficiency.
Today, a lot of companies are adopting the policy of BYOD, where they allow employees to use their own personal devices for work purposes. This policy has been incredibly beneficial for companies as they do not have to spend on purchasing devices and network plans, thereby helping in cost-cutting. The only concern in this policy will be to take extra security measures for securing data and other information.
Enterprise mobility solutions create a business-friendly work culture along with building innovative mobile applications through which it reaches its target group far and wide. With the implementation of this, the constraint related to place and time has been reduced to a great extent. Business houses relate to global consumers throughout the world through online media. This helps the business in actively participating in the global market, thereby making profits. The rise in innovative technologies like enterprise mobility solutions offers businesses with a new approach by simplifying business operations, enhancing productivity and increasing the revenue